To achieve our ensure our target of offering a unique accommodation experience permanent and sustainable, we are committed to complying with the articles stated in this policy;
Legal requirements
By respecting the legal legislation and the rule of law regarding the sector we serve, we act in accordance with National and International Laws and other relevant laws and other conditions that our institution is obliged to comply with.
Suitability for Individuals with Disabilities
Our facility is not suitable for use by disabled individuals.
Security of Our Stakeholders and Investment in People
Health and safety is our top priority for all our stakeholders. We approach and continue to work with our colleagues, supplier partners and all other stakeholders in line with these two criteria. In this context, we hold regular meetings for continuous training, risk analysis, review and risk reduction, create action plans and implement them.
All stakeholders have freedom of thought and belief, and we do not discriminate against anyone on issues such as language, religion, race, gender, social class, age and union membership. Protection of human rights is our fundamental rule.
Guest Satisfaction
The primary goal in the sector in which we operate is guest satisfaction. In this context, in addition to globally acclaimed online platforms for both accommodation and feedback management, we use the one-to-one guest relationship management method, which is very important for our industry, and we record every suggestion and complaint, seeing it as a potential development point for ourselves.
Respecting the Environment and Protecting Natural Life
We are aware that one of the cornerstones of a sustainable life is protecting the natural environment. In this context, we are sensitive about preventing environmental pollution by using our resources in the most efficient way, reducing the amount of waste within the scope of zero waste and recycling the waste, making it harmless to nature, reducing climate change and protecting biodiversity and ecosystem.
Energy-saving
We regularly monitor the energy usage amounts in our facility. We aim to use energy resources in the most efficient way and continuously improve our performance by identifying areas where energy savings can be achieved and taking the necessary measures.
Food Safety – Hygiene
In this context, we take the necessary precautions and constantly improve the processes in accordance with both legal regulations and in-house quality standards.
Support to Local Economy and Sustainability
We prefer local suppliers under all conditions where equal service quality criteria are met. In this way, we aim to spread the positive effects of tourism to a wider audience, not only financially but also by helping local suppliers increase their production and service quality. In our purchasing processes, we consider the criteria of producing less energy, water and waste and being environmentally friendly.